M A SPOONER LIMITED
Privacy Policy
Our contact details:
Name: Michael Spooner
Address: 1 Coldbath Square, Farringdon,
London EC1R 5HL
Phone Number: 0203 476 9605
Email: admin@maspoonerltd.co.uk
Website: www.maspooner.co.uk
Introduction:
By proceeding to register with the website or otherwise submitting your personal data via the website, you are consenting to the processing of your personal data for the purposes set out below. From time to time M. A. Spooner Limited may wish to send you details by post, email or social media about our products and services. You will be given the opportunity to opt out of receiving such information when we collect your personal data.
We will take reasonable steps to create an accurate record of any personal data you have submitted through the website. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data.
This data protection and privacy policy statement relates solely to the information provided by you on the website, Pro-forma or through any other means. This information includes your registration details, additional information that you choose to submit and information that we gather by tracking your movement across the website.
The type of personal information we collect:
We currently collect and process the following information:
Personal identifiers, contacts, and characteristics (for example, name and contact details).
Information on your business and data related to its performance.
Quantitative, and qualitative research data relating to business and management issues that might include individual or organisational information.
Personal information to assess your needs and produce a costed proposal through our Client Questionnaire.
Data as a result of externally funded project secured through procurement procedures.
General business data in units of 1,000 records from Third Party providers such as Market Location.
Information as party of verifying and validating employees and customers (due diligence), requiring documented evidence to be held on file such as passport, bank account statements, council tax bill, certificates and/or licenses.
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To assist you as our client through providing services, products, and support in which we require your contact details.
To provide business analyses and research on the sufficiency and effectiveness of your organisation, its performance and growth.
To assist you as a delegate on any of our training courses, programmes, or events.
To evaluate whether we can assist you through our Client Questionnaire, collected by email, post, telephone or by video methods to capture data necessary to meet legal and regulatory obligations as a Management Consultancy Firm, providing advice, information, guidance, and business support.
We also receive personal information indirectly, from the following sources in the following scenarios:
Any data we are required to collect from the Government, Local Government, and any statutory agency in the United Kingdom.
Information required for our funders where the programme or service received public funding and we must monitor the impact of the service.
Data necessary to assess our marketing campaign for sales activity that may be captured by social media platforms as a result of providing online services or products/
We use the information that you have given us in order to:
Updating and enhancing membership records and those of other related activities.
Defining areas of interest to you and improving the website to meet users' habits and requirements and compiling information relating to users' movements across the website.
Advising you of other products and services that may be of interest.
Monitoring the impact of our services on our client’s business ventures and the wider community.
We will share this information only with Third Parties where there is a legal or regulatory necessity or where there is an overriding emergency requirement linked to a force majeure event.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting Michael Spooner: admin@maspooner.co.uk
We have a contractual obligation under our commercial contract with you.
We have a legal obligation under the Consumer Rights Regulations 2015 and the GDPR Act 2018.
We need it to perform a public task.
We have a legitimate interest in supporting you and your business.
How we store your personal information
Your information is securely stored when you provide or submit information to M. A. Spooner Limited in any format and by any means, including face2face, electronic or online.
This information will be kept confidential at all times unless we have your written consent to disclose your information to a third party.
The website will collect your information when you visit, and this data will only be stored for the purposes of Google analytics and monitoring and evaluating the quality of our services.
The information will be processed (by means of a computer database or otherwise) by M. A. Spooner Limited or by Third Party agency on its behalf under strictly regulated conditions in accordance with the provisions of the General Data Protection Regulations 2018.
The data is stored on our main office computers or servers, linked to our social media platforms, website, and other broadcast media.
We keep personal and business information for a period of 6 years to meet HMRC’s requirements under the UK Tax Code. We will then dispose of your information by deleting all electronic records including:
Removing the temporary file held on the computers.
Check that the information is not on a memory stick and if found, it will be deleted.
Printed records are shredded after they have no economic or commercial use, or after 6 years.
Video information is given to a client after the economic and commercial use has ended and the client is responsible for disposal.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you wish to make a request, please contact us at:
Address: 1 Coldbath Square, Farringdon, London EC1R 5HL
Phone Number: 0203 476 9605
Email: admin@maspoonerltd.co.uk
Website: www.maspooner.co.uk
