Business Coaching Advice and Support (BCAS) Framework
Are You Ready For BCAS?
If the following questions are right for you then this programme will assist you in achieving your aspirations and business objectives.
Have already started your business but feeling stuck?
Do you want to start and grow your own business?
Are really motivated to do well?
Do you want some guidance to do it right?
Do you want to benefit from our experience and network?
Do you need to generate more income over the next 12 months?
We will do this by helping clients to set SMART objectives:
Specific Measurable Attainable Realistic Timely
We build your confidence and strengthen your business venture through our Business Coaching, Advice and Support (BCAS) Program
The business review process aims to improve the business viability of your enterprise through evaluating the risks and challenges that threaten short, medium or long-term survival by focusing on Coaching, Advice and Support on areas that will strengthen your financial performance.
This will take the form of exploring how income can be generated and growth achieved and what changes are required to secure strong position in the market.
We will concentrate our efforts on maximising your sales or minimising your costs by examining accounts if available and exploring measures to maximise profitability over the medium and long term.
The review will result in a short-written report making recommendations including a Readily Implementable Action Plan.
Data will be collected via a Business Needs Assessment Questionnaire, and you will be interviewed via telephone, in person or Zoom/ Microsoft Teams.
The Process
Our approach integrates Consultancy Advice, Mentoring, and Coaching into a unified intervention known as Business Coaching, Advice, and Support (BCAS). This comprehensive process is designed to build trust and deliver critical business insights aimed at motivating and empowering you to take full responsibility for your future success.
Our goal is to guide you in securing the right support, exploring your options, and acquiring the knowledge needed to make informed decisions. We place strong emphasis on boosting your confidence, enabling you to make strategic, well-considered choices.
The BCAS process is tailored to foster a strong, collaborative relationship between you and the consultant, offering personalized support over short, medium, or long-term horizons to ensure continuous growth and development.
Benefits
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The benefits of a Business Review, is to provide the business owner with the help they need to start, live and grow in other words, to survive and thrive in a competitive environment.
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According to research results, most Entrepreneurs struggle to gain a sense of self and see themselves more clearly. As you are an Entrepreneur being self-aware is incredibly important. Just 12 regular Business Coaching, Advice and Support sessions can help you focus on your personal development as an Entrepreneur, and strengthen the operation of your Business Venture through professional, realistic and objective practice.
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It is essential that you invest time, money and effort in exploring your Key Challenges illustrated as problems, issues, barriers or seemingly insurmountable risks.
We will coach you to set SMART objectives, review and enhance resources and we will provide you with options on how to maximise income generation, reduce cost and make changes that can encourage or stimulate growth.
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Business Coaching on a one to one basis can help you explore your strengths and understand your capabilities, providing you with new ways of accessing additional customers.
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Investing in the BCAS Programme will equip you to prioritise and clarify a future path and a forward action plan, playing a huge role in achieving what you want for you and your Business Venture: Plans will be drawn up highlighting daily tasks or weekly activities you need to complete to achieve your long term objectives.
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We work in partnership with the client to share knowledge and expertise to improve business ideas, converting them into concrete actions that can be implanted within budget and to agreed deadlines.
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Working with Us will help you to avoid common mistakes in which established systems and ways of working can be shared with you, not having to reinvent the wheel.
Phases of Business Coaching, Advice and Support
Business Coaching, Advice, and Support Framework drives high performance by targeting development and growth aligned with specific business outcomes, deadlines, and budget constraints. The core objective is to foster a dynamic learning environment where individuals can acquire and experiment with new skills, systems, and methods that propel the business toward its goals and revenue targets.
This process empowers individuals to take ownership of their success, encouraging greater self-reliance in decision-making and calculated risk-taking. By doing so, the Business, Coaching, Advice, and Support Framework helps to build confidence and capability, equipping clients to grow and scale their ventures more effectively. It creates a foundation for sustainable success through continuous learning and practical application.
Principles
We will agree how our Business Coaching relationship will work, ensuring confidentiality at all times.
We encourage you to take responsibility for your future success.
We will identify key challenges, clarify expectations, and set targets at the beginning of the sessions.
We will ensure constructive criticism is delivered in a manner to encourage a positive outcome.
We will motivate, encourage, and support you to achieve your ambitions, aspirations.
Copyright MA Spooner©
| Phases | Issue | Focus |
|---|---|---|
| Orientation |
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Client Centred At the start of the session, the client defines clear objectives, focusing on solutions and driving energy and clarity by identifying desired outcomes. This stage helps guide the conversation and ensures progress stays focused on forward movement. |
| Identification |
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Problem Centred This is an exploration of the clients current situation. It encourages deeper awareness of what is happening, both for themselves and others, fostering a broader understanding of the issue and generating insights that often naturally lead to possible solutions. |
| Exploration |
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Strategy Centred Once clarity on the current situation is achieved, the client explores all potential actions they could take. This stage unlocks creativity and reveals multiple avenues, often with a noticeable shift in energy and enthusiasm as the client considers new possibilities. |
| Resolution |
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Quality Centred Will: This final stage is about commitment. The client decides which actions they are willing and able to commit to, ensuring that these align with their personal preferences and lifestyle to ensure follow-through. It's essential that the client chooses realistic actions that resonate with them rather than focusing on what they "should" do. |
Business Needs Assessment
The Business Needs Assessment at M A Spooner Ltd is the initial step in their structured approach to providing business support and innovation. Here is how the process works:
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Before any engagement begins, M A Spooner Ltd shares its Professional Code of Practice and Terms of Business with clients, ensuring both parties are clear on goals, responsibilities, and expectations.
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Clients are required to fill out this form, providing detailed information about their business challenges, needs, and aspirations. The more comprehensive the responses, the better the team can tailor their support.
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The completed form allows the team to conduct a thorough diagnostic assessment of the business. This helps them identify the key areas where the client needs support and highlights potential opportunities for growth and innovation.
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Based on the assessment, We can create a customized, costed proposal that outlines the services and steps required to meet the client’s business objectives. This marks the start of their collaboration.
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All information provided through the assessment is handled securely, protected by M A Spooner Ltd.’s Non-disclosure Agreement Policy and the Data Protection Act 2018.
How We Can Help
Face to face meetings.
e-mentoring
Video calls (Teams or Zoom)
Webinars.
Telephone consultations.
Email advice
Each session is approximately 60 minutes and will be held at a location agreed by both parties delivered by telephone, Zoom/Microsoft Teams. We aim to strengthen your ability to achieve your goals, translating your ideas into practical and concrete plans.
We aim to produce a documented action plan which records what you intend to do divided into short, medium or long-term Work Streams as part of a comprehensive business review report.
Before the sessions begin, we will sign a Non-Disclosure Agreement designed to protect your Intellectual Property Rights and comply with the Data Protection Act 2018 and preserve your confidentiality.
A business plan is your blueprint for success
Why you need a Business Plan?
A Business Plan is a useful document at any stage of your business development and will benefit sole traders, SME’s and social enterprises, regardless of the sector, industry or type of business. As the business owner you have legal obligations and responsibilities to staff and customers and the Business Plan acts as a control document to ensure that you focus on the right priorities to deliver your mission or vision for the future.
It is therefore an essential tool in order to reduce the risks of trading; help you to evaluate your funding requirements and bring together the strategic and operational tasks necessary to grow.
We can help you to write a business plan designed around your needs and your preferred way of working so that the plans can be implemented in phases or stages in line with your budget and time constraints.
BUSINESS DEVELOPMENT
We can work with you to identify strategic opportunities available to your business venture, assisting you to create, deliver and capture value.
We provide four distinct services:
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Financial planning is the task of determining how a business will afford to achieve its strategic goals and objectives through management conversion and configuration of resources, equipment and materials within a defined timescale.
IMPACT
To put in place budget and cash management systems and cost controls.To write financial regulations to ensure financial decisions are lawful.
To prioritise income generation activities in
order to secure a growth path and to meet business objectives. -
Human resource management provides strategic advice in the effective management of employees to ensure that the right staff is recruited with the right skills within legal and regulatory parameters. Support involves hiring, firing, training and motivating employees to achieve high performance, professional standards, and productive work.
IMPACT
To provide HR advice, support, and guidance to management support staff through the production of a staff handbook to meet legal and regulatory obligations.To support management in implementing supervision and performance approval scheme; professional code of practice, and to strengthen productivity through workstream and best practice.
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Project management is the application of processes, methods, skills, knowledge, and experience to achieve specific project objectives or deliverables constrained by the project acceptance criteria, a finite timescale, budget, or quality parameters.
IMPACT
To assist management in converting their ideas and proposals into concrete project plans that can be delivered within budget, and deadline.To assist management in achieving distinct goals using project management methodology.
To motivate and encourage management to embed project management principles into their operational planning.
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The purpose of governance is to provide confident and strong strategic leadership which leads to robust accountability, oversight, and assurance for the financial performance of the business venture.
IMPACT
To support decision-making and leadership through documented terms of reference, policies, and procedures.To link agreed business plan through operational implementation of decisions, budget allocation and expenditure.
To ensure that accountability is upheld and collective responsibility for the business venture is maintained.
