Unlocking Your Potential
M A Spooner Ltd values training and development as a means to equip our Delegates and Clients with the necessary skills, knowledge and attitudes to meet the needs of their business. By encouraging our Clients to invest in their own personal and business development, we ensure that we harness their full potential and focus their energies on the strategic objectives within their Business Plans, while fulfilling their need for job satisfaction and realising their aspirations.
We recognise that such development is a continuing process for every Business Owner or Manager embarking on any programme of change. Training is seen as a necessary investment in order to provide excellent performance and create new, different and unique products, services or processes to meet the opportunities that a knowledge economy demands.
All courses take place in London and start at 9.30 am and finish at 4.30 pm, including refreshments and regular breaks. Each course includes case studies, group work and highlights the importance of applying knowledge learnt to your own business in order to embed concrete and measurable improvement.
Overview of Training Programme
Achieving Retail Excellence - Course reference No GWYT/1/H
This course focuses on the practical arrangements and strategies to formulate a successful retail outlet, building on retail theory and emphasising continuous marketing and attracting new customers through social media, rather than relying on passing trade.